Case manager feedback

“I’ve had the privilege of working alongside Olivia Mannering for a number of years, and she remains one of the most consistently impressive Independent Social Workers I’ve collaborated with. Her client‑centred approach isn’t just a principle — it’s something she lives in every interaction, bringing compassion, clarity, and unwavering professionalism to even the most complex situations. Olivia’s communication skills are exceptional; she has a rare ability to hold difficult conversations with warmth and precision, ensuring that clients, families, and professionals feel genuinely heard and fully informed. Her presence strengthens any team, and her impact on the people she supports is both meaningful and lasting.”

Other case manager and deputy feedback

•  I wanted to personally thank you for your fantastic presentation at the conference last Thursday. The feedback has been exceptional, with delegates consistently highlighting how much they valued your insights and expertise.

• Olivia was amazing - wealth of knowledge. 

• Great to see the benefits of engagement of an independent social worker.

• Really useful learning about independent social work .

• Great to hear that the importance of independent social workers is being recognised. I have had to use them before and wish they were more widely available.

• Olivia really provided food for thought in relation to a range of cases. Really useful – thank you.

Conference feedback

“I just wanted to thank you for your excellent presentation yesterday.  A number of solicitors and case managers let me know how helpful and insightful they found it.  

I felt you really empowered the young person whilst also being compassion of the parent.  

I thought your discussions around capacity were also very helpful, particularly bringing in the example of most young people and their development of capacity.”